Privacy Policy

Lendrix LLC

Privacy Policy

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Lendrix LLC ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All SMS opt-in data and consent records are kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

Name

Email address

Phone number

Mailing address

Credit-related information you voluntarily provide during consultations or enrollment

Payment information when purchasing our services

Opt-in records and timestamps for SMS, email, phone calls, and other communication channels

Non-Personal Information

IP address

Browser type

Device information

Website usage statistics

Cookies and similar tracking technologies

Customer Communications

Consultation requests

Customer support inquiries

Communication history

Appointment records

2. How We Use Your Information

We use your information to:

Provide and improve our credit repair services

Process payments and transactions

Conduct credit consultations and account reviews

Communicate regarding your account, appointments, and requested services

Send updates you've opted in to receive

Improve website functionality and customer experience

Prevent fraud and maintain security

Maintain records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to your account and our services, including:

Appointment reminders

Account updates

Customer support messages

Credit repair progress notifications

Service-related communications

Opt-In & Consent

You will only receive SMS messages after providing express consent.

We maintain timestamped records of all opt-ins.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws.

Opt-Out Instructions

You may unsubscribe from SMS messages at any time by replying STOP.

After opting out, you'll receive one confirmation message and will not receive additional SMS communications unless you opt in again.

All opt-out requests are processed promptly.

Message Frequency

Message frequency varies depending on your account activity and requested services.

HELP

Reply HELP for assistance or contact us directly using the information below.

Carrier Information

Standard message and data rates may apply.

Wireless carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

Your SMS opt-in information, consent records, and phone number are never sold, rented, or shared with third parties for marketing purposes.

SMS information may only be shared with:

Service providers responsible for delivering text messages

Legal authorities when required by law

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Information may only be shared with:

Service Providers

Trusted vendors who assist with:

Payment processing

Appointment scheduling

CRM and customer support systems

SMS and email delivery

Website hosting

All providers are contractually required to maintain confidentiality.

Legal Requirements

We may disclose information when required by applicable law, court order, or governmental request.

Business Transfers

Should Lendrix LLC merge, reorganize, or transfer assets, customer information may transfer as part of that transaction while remaining protected under this Privacy Policy.

5. Data Security

We implement commercially reasonable safeguards including:

Encryption of sensitive data

Secure servers

Access controls

Multi-factor authentication where appropriate

Employee privacy training

Routine security monitoring

Secure backup procedures

While we work hard to protect your information, no method of electronic transmission or storage is completely secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic

Remember user preferences

Improve website functionality

Measure marketing effectiveness

Enhance your browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Your Rights & Choices

You may:

Access your personal information

Request corrections

Request deletion where permitted by law

Withdraw consent for future communications

Unsubscribe from marketing emails

Reply STOP to unsubscribe from SMS communications

Request information regarding how your data is processed

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page along with the updated Effective Date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Lendrix LLC

📍 Business Address:
360 Fairfield Ave Ste 2
Bridgeport, CT 06604

📞 Phone:
+1 (203) 923-7514

✉️ Email: [email protected]

🌐 Website:
https://lendrix.io

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.